Employer's Guide
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An Employer's Guide to Workplace Training

If you are recruiting a new employee, or planning on training an existing member of staff, we hope that you will find this guide helpful in understanding your role in supporting them through their Government Funded training course. The successful completion of any training programme depends on the trainee, the employer and the training provider working together. Thank you for your support.


Contents


Induction

Once you have recruited the right person for the job, you want to ensure that they stay with you. One way to do this is to provide a thorough induction to their role. This will help the new member of staff to settle into their company and to understand your company's requirements.

The Employer's Role

  • Show the apprentice where everything is located in the workplace.
  • Introduce them to the people they will be working alongside, and their supervisor or team leader.
  • Train them in the health and safety requirements of their job role.
  • Explain your company policies and procedures.
  • Explain the conditions of their employment.
  • Provide them with information about the job they will be doing, and explain your expectations.
  • Provide the apprentice with a mentor or person who can support them at work.
  • Issue them with a contract of employment or details of their terms and conditions of employment.

The Training Provider's Role

  • Provide an induction onto the training course.
  • Explain about work-based learning and the role of their tutor/assessor.
  • Advise the learner and employer about the induction and initial training.
  • Explain how the apprenticeship will be achieved and what is involved.
  • Explain the apprentice's rights and responsibilities.
  • Check that the apprentice has understood the information provided to them.
  • Assess any learning need or other special requirements and share the information with the employer if it is relevant.

Health and Safety

We are committed to ensuring the health and safety of our learners, and we require the employers with whom we work to share that commitment.

The Employer's Role

  • Show the apprentice where everything is located in the workplace.
  • Introduce them to the people they will be working alongside, and their supervisor or team leader.
  • Train them in the health and safety requirements of their job role.
  • Explain your company policies and procedures.
  • Explain the conditions of their employment.
  • Provide them with information about the job they will be doing, and explain your expectations.
  • Provide the apprentice with a mentor or person who can support them at work.
  • Issue them with a contract of employment or details of their terms and conditions of employment.

The Training Provider's Role

  • Provide an induction onto the training course.
  • Explain about work-based learning and the role of their tutor/assessor.
  • Advise the learner and employer about the induction and initial training.
  • Explain how the apprenticeship will be achieved and what is involved.
  • Explain the apprentice's rights and responsibilities.
  • Check that the apprentice has understood the information provided to them.
  • Assess any learning need or other special requirements and share the information with the employer if it is relevant.

Equality and Diversity

We are committed to eliminating both direct and indirect discrimination and we actively seek to implement positive policies to promote equality of opportunity.

We treat apprentices fairly and equally during their training programme and ask the employers with whom we work to commit to the same standards.

The Employer's Role

  • Comply with all equality and diversity legislation.
  • Demonstrate your commitment to equality and diversity in the workplace.
  • Follow guidelines for equality and diversity in terms of recruitment, selection and learning activities.
  • Ensure all apprentices are treated fairly and equally.
  • Ensure that apprentices are not bullied, harassed or made to feel unwelcome in the workplace.
  • Explain to apprentices what they should do if they have a complaint about the way they are treated.

The Training Provider's Role

  • Promote equality and diversity throughout the work-based learning process.
  • Provide information on equality and diversity to the apprentice.
  • Explain to apprentices how they should treat other people.
  • Make sure that apprentices know what to do if they feel they are being unfairly treated in the workplace.
  • Act on any complaints received from apprentices.
  • Provide learning resources that cover the principles of equality and diversity and provide additional support and training to allow the apprentice to apply their knowledge to relevant situations.

Safeguarding

Agencies and organisations working with young or vulnerable adults must take all reasonable measures to ensure that the risks of harm to the individual's welfare are minimised. Training providers have a common law duty of care to take such steps to ensure that learners are safe at all times.

The Employer's Role

  • Employers have a responsibility to the learners they employ. It is important that you understand your responsibilities to the learner and what safeguarding means to you.
  • Be aware of the Statutory Duty to safeguard and promote the welfare of learners (in accordance with the Children Act 2004).
  • To understand what is meant by safeguarding, and promoting the welfare of learners. Understanding the way in which learners could be harmed.
  • Ensure that all staff in a position of trust with any young people are free from convictions, of sound character and judgement and will not pose a threat or danger to learners.
  • Be familiar with our Safeguarding and Prevent Policy and procedures and understand your own responsibilities.

The Training Provider's Role

  • We are committed to safeguarding and promoting the welfare of all learners.
  • Ensure its staff are registered with the Disclosure and Barring Service.
  • Ensure its staff are trained to recognise any potential safeguarding concerns and report these appropriately.
  • Ensure that all learners have a copy of our Cause for Concern form (within their Workbook), and know how to report any concerns.
  • We recognise that we have a duty to help employers, staff and learners to understand their safeguarding responsibilities and will provide any required guidance, support or training.

e-Safety

Norton Webb have the safety of our learners at heart at all times, and we feel it is essential that all learners understand how to use the internet safely.

It is essential that safe and responsible online behavior is instilled in all learners, and to equip our learners with the skills to use technology safely and appropriately. Dangers facing internet users include pornography, bullying, abuse, radicalisation, spam and identity theft.

The Employer's Role

  • To provide employees with clear guidelines on your company's expectations and policies on acceptable use of the internet and workplace technology.
  • To consider how employees might be at risk of harm from using the internet, and to take appropriate safeguarding measures to protect them.
  • To establish a culture that safeguards staff and young people within your organisation.
  • To communicate any e-safety issues or concerns relating to apprentices to Norton Webb.

The Training Provider's Role

  • We are committed to safeguarding and promoting the welfare of all learners, with particular regard to e-safety.
  • To assess where and how our learners might be at risk of harm from internet use.
  • To provide relevant training to enable staff to identify and deal with any concerns relating to e-safety.
  • To provide learning materials and guidance on e-safety.
  • To provide clear policies and procedures for the safe use of the internet, and have procedures in place for referring concerns.

British Values

Ofsted require all training providers to promote Fundamental British Values to learners, and to prepare learners for life in modern Britain.

All of our apprentices are expected to learn about British Values as part of their apprenticeship framework.

The Employer's Role

  • Demonstrate your commitment to British Values in the workplace.
  • Support your employees to respect other people in regard to the protected characteristics set out in the Equality Act 2010.
  • Encourage your employees to show mutual respect and tolerance for those with different beliefs.

The Training Provider's Role

  • Promote British Values throughout the training process.
  • Encourage learners to respect others, with particular regard to the protected characteristics set out in the Equality Act 2010.
  • Provide training that defines and explores British Values and opportunities for learners to apply their knowledge to current relevant situations and issues.
  • Promote the understanding of democracy, the rule of law, individual liberty and mutual respect and tolerance for those with different faiths and beliefs.

Prevent Duty

Training providers are required to promote the .Prevent Duty' to learners and employers. This is a statutory duty and training providers must have due regard to prevent people being drawn into terrorism and to challenge extremist views and opinions.

All of our apprentices are expected to learn about preventing the threat of terrorism from extremism and radicalization.

The Employer's Role

  • Demonstrate your commitment to the Prevent Duty in the workplace.
  • Show an understanding of the Prevent Duty, and know how to report any concerns.
  • Understand that Channel is a programme which focuses on providing support at an early stage to people who are identified as being vulnerable to being drawn into terrorism. The programme uses a multi- agency approach to protect vulnerable people by:
    • identifying individuals at risk
    • assessing the nature and extent of that risk
    • developing the most appropriate support plan for the individuals concerned

source: https://www.gov.uk/government/publications/channel-guidance

The Training Provider's Role

  • Assess where and how our learners might be drawn into terrorism, including non- violent extremism.
  • Undertake relevant Prevent training to allow staff to challenge extremist ideas and prevent learners from being drawn into terrorism.
  • Have clear and well defined safeguarding policies and procedures in place to refer any learners of concern to the Channel programme for relevant support.
  • Provide training for learners that defines the Prevent Duty and how this affects staff and learners.
  • Provide additional learning opportunities to learners and employers to allow all parties to apply their knowledge to current situations and issues.

Attendance

Norton Webb require learners to attend their training programme regularly. This is normally carried out at the employer's workplace at a time and place agreed between the apprentice and their tutor.

Regular attendance is essential to ensure progress is made and that the apprentice maintains motivation.

The Employer's Role

  • Release the Apprentice from work duties for the purpose of training and assessment.a- Make suitable accommodation available for the training and assessment of the apprentice, including a quiet place for examinations.
  • Agree suitable dates and times for the apprentice to be trained and assessed.
  • Ensure the apprentice meets their tutor regularly (as an absolute minimum one meeting per month).
  • Arrange for any cover for the apprentice's duties in the workplace whilst training is taking place.
  • Discuss the learner's progress with their tutor regularly.
  • Provide .on the job training' required and agreed with the trainer, to support the development of the apprentice.

The Training Provider's Role

  • Visit the learner in the workplace at regular intervals to conduct training and assessment.
  • Agree suitable dates and times for the apprentice to be trained, and attend regularly.
  • Keep the employer informed of the progress of the apprentice.
  • Invite the employer to review meetings to discuss the progress of the apprentice.
  • Ensure the learner makes progress towards the course aims at every visit.
  • Set and mark work and provide feedback to the learner about their progress.
  • Keep a written record of progress for each learner.
  • Ensure the ongoing safety of the learner throughout the apprenticeship.

Contact us

If you have any comments, concerns or issues you would like to speak with us about, please feel free to contact us.

If you have any complaints please make sure to tell us first, and we will do our best to resolve your problems.

If you have any compliments please feel free to post to our Facebook site, or email us with your views.

The Employer's Role

  • To let us know if there are any issues or concerns you would like us to look into.
  • To report any worries about the safety, or safeguarding of your apprentices to us immediately.
  • To report any concerns about the potential radicalisation of apprentices immediately.

The Training Provider's Role

  • To act immediately upon any concerns relating to the safety or safeguarding of our apprentices.
  • To report issues, if necessary, to the relevant authorities, such as, the Adult Safeguarding Board, Health and Safety Executive, Channel, etc.
  • To investigate any issues, concerns or worries identified by the employer or apprentice and take appropriate action to resolve.
  • To promote the welfare, rights, and safety of our apprentices.