Complaints policy and procedure

If you are at all dissatisfied with Norton Webb, see our complaints policy.

Recruitment policy

We have a detailed safer recruitment policy due to the nature of the work we engage with.

Downloadable policies

These files are in PDF format. Most modern browsers can open them:

Website content

We will endeavour to ensure that the content of this website is always accurate, honest, and up-to-date. However, all content is subject to change without notice.

Personal information

All personal information collected through the forms in this website will be used only for the purpose intended, e.g to answer an enquiry or to process an enrolment. Personal information will not be retained for longer than is necessary to satisfy the enquiry or booking made.

Mailing list

In the case of our mailing list, we will retain the information supplied by you for the purpose of operating our mailing list. Your information will not be shared with any other third parties. We will remove your details from our mailing list on request.


Links to external websites are provided as a service to our users, e.g where they contain information that may be of either general or specific interest. However, we are not responsible for the content, views, or accuracy of information on external websites.

Further information

If you have a question about any aspect of our policy, please contact us.